QE Health extends COVID-19 measures

 

23 March 2020

Rotorua spa health facility QE Health has issued a statement saying no non-essential appointments or gatherings will now be held across all departments.

Clinicians will be calling patients prior to their appointments and discussing with them if the need to attend their appointment or not. 

"If treatment is crucial, we will coordinate with you how best to proceed with your treatments," the statement said. 

See details below:

 

QE Health Update 23rd March 2020

As you are aware, New Zealand is currently at COVID-19 Alert Level 2. 

For us here at QE this means NO NON-ESSENTIAL appointments or gatherings across ALL departments. 

Our clinicians will be calling patients prior to their appointments and discussing with them if the NEED to attend their appointment or not. 

If treatment is crucial, we will coordinate with you how best to proceed with your treatments.

We will move as many appointments to phone, zoom, and online platforms as we can.

Please PHONE our Administration team, rather than coming to the building if you have any questions.

If it is deemed your treatment is essential and can only be conducted on site, upon arrival at QE Health:

 

  • Sanitise hands at door

  • Report to reception

  • Proceed to allocated waiting area

  • Abide by safe distancing during the consult

  • And only ONE support person may accompany you through the appointment

 

Additionally, the following services at QE Health are suspended immediately until further notice:

 

  • Gymnasium

  • Rachel Pools

  • Hydro Pool Classes

  • Spa Services

  • ALL Community Classes (Pilates / Leisure Group / Learn @ QE Classes)

 

The QE Health team will endeavour to contact as many clients possible by way of phone or email to clarify provision we are putting in place around memberships any other concerns you may have. 

  • restrictions on mass gatherings and events

  • physical distancing on public transport (e.g. stay at least two metre away from other passengers and leave the seat next to you empty if you can)

  • limit non-essential travel around New Zealand

  • employers start alternative ways of working if possible (e.g. remote working, shift-based working, physical distancing within the workplace, staggering meal breaks, flexible leave arrangements) and business continuity plans are activated(external link)

  • people over 70 years of age, people who have compromised immunity or people who have underlying respiratory conditions stay at home as much as they can

  • schools will be closed if there is a case that affects a school.

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